Question 1

What sizes do you carry?

Accepted Answer

New Ivory Bridal is proudly size inclusive catering to brides size 0-40. Sizes will vary per designer, our expert stylists will measure and make professional recommendations for each bride based on designer size charts.

Question 2

What designers do you carry?

Accepted Answer

New Ivory Bridal proudly carries Justin Alexander, Colby John, Sincerity, Madison James, Allure Romance & our very own namesake collection. With rotating designers as collections become available.

Question 3

What is the price range for your dresses?

Accepted Answer

Our gowns range from $1,500 - $5,000. Alterations & customizations are not included in the price of the gowns.

Question 4

Do you require an appointment to try on dresses?

Accepted Answer

New Ivory is proud to offer private, one-on-one appointments with our expert stylists to help you find your dream dress. To best take care of our collection and ensure our brides have the best experience, we do require an appointment to be able to find your dress!

Question 5

How long does it take for a dress to be ordered?

Accepted Answer

While shipping times vary per designer and throughout the year, our average delivery time is 4-8 months for a made-to-order wedding dress. We encourage you to trust your stylist when it comes to availability, as they stay up to date on delivery times on a weekly basis. Should brides be unable to order a dress due to short timelines, we have an off-the-rack selection available to accommodate our brides.

Question 6

Can I bring guests with me to my appointment?

Accepted Answer

Of course! Each of our private fitting rooms comfortably seat 3 guests for the bride. Should you have more than 3 guests, please give the shop a call to talk through additional appointment options.

Question 7

How far in advance should I order my dress?

Accepted Answer

While we can accommodate almost any timeline, we recommend brides order at least 9 months prior to their wedding to avoid any unnecessary stress for made-to-order gowns.

Question 8

Can I bring kids with me to my appointment?

Accepted Answer

To best protect our gowns and ensure a positive experience for other brides in the boutique, we ask that all guests be at least 12 years old.

Question 9

Do you offer payment plans?

Accepted Answer

When you find your dream dress here at New Ivory, you have two payment options available to you. You can pay for your dress in full upfront or put a 50% non-refundable deposit down to place your order & the rest must be paid off upon pickup of your dress.

Question 10

Do you have a return policy?

Accepted Answer

Due to the nature of our business, all sales are final.

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