faq's

New Ivory Bridal is proudly size inclusive catering to brides size 0-40. Sizes will vary per designer, our expert stylists will measure and make professional recommendations for each bride based on designer size charts.

New Ivory Bridal proudly carries Justin Alexander, Colby John, Sincerity, Madison James, Allure Romance & our very own namesake collection. With rotating designers as collections become available.

Our gowns range from $1,500 - $5,000. Alterations & customizations are not included in the price of the gowns.

New Ivory is proud to offer private, one-on-one appointments with our expert stylists to help you find your dream dress. To best take care of our collection and ensure our brides have the best experience, we do require an appointment to be able to find your dress!

While shipping times vary per designer and throughout the year, our average delivery time is 4-8 months for a made-to-order wedding dress. We encourage you to trust your stylist when it comes to availability, as they stay up to date on delivery times on a weekly basis. Should brides be unable to order a dress due to short timelines, we have an off-the-rack selection available to accommodate our brides.

Of course! Each of our private fitting rooms comfortably seat 3 guests for the bride. Should you have more than 3 guests, please give the shop a call to talk through additional appointment options.

While we can accommodate almost any timeline, we recommend brides order at least 9 months prior to their wedding to avoid any unnecessary stress for made-to-order gowns.

To best protect our gowns and ensure a positive experience for other brides in the boutique, we ask that all guests be at least 12 years old.

When you find your dream dress here at New Ivory, you have two payment options available to you. You can pay for your dress in full upfront or put a 50% non-refundable deposit down to place your order & the rest must be paid off upon pickup of your dress.

Due to the nature of our business, all sales are final.